Refund policy

REFUND POLICY — TERRE SAINTE

We offer a 30-day return policy. You have 30 days from the date of receipt to request a return.

RETURN CONDITIONS
To be eligible, your item must be unworn, unused, with original tags and in its original packaging. Proof of purchase is required.

HOW TO START A RETURN
Email us at info@terresainte.eu with your order number. Items returned without prior request will not be accepted.

DAMAGES AND ISSUES
Please inspect your order upon receipt. If your item is defective, damaged or incorrect, contact us immediately.

NON-RETURNABLE ITEMS
Custom products, sale items and gift cards cannot be returned.

EXCHANGES
Return your item and place a separate new order once the return is accepted.

EU 14-DAY RIGHT OF WITHDRAWAL
If your order is shipped to the European Union, you have the right to withdraw within 14 days of receipt, for any reason.

REFUNDS
Once your return is received and approved, your refund will be processed within 10 business days to your original payment method. Contact: info@terresainte.eu.